TravelHero.com Resources - partners.travelhero.com

Welcome to the TravelHero.com corporate resource site, providing tools, resources and information for hoteliers, and affiliates.

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ResHero FAQ

ResHero User Agreement

System Overview

ResHero is TravelHero.com's free-sale application, allowing any size property to sell room inventory over the TravelHero.com distribution network to our thousands of daily users. You can provide our users with instantly confirmed reservations at your property, without even owning a PC or having an Internet connection.

How it works

Hoteliers commit a block of inventory (from 1 to 100+ rooms) into the ResHero system. You maintain control over that inventory at all times--rates, availability, advance notice on reservations and more--in real-time through an easy-to-use web-based interface. Alternatively, inventory can be managed via fax. There is no minimum inventory required--if you sell out, you simply remove availability for that night.

Competitive Advantages

Affordable

There is no set up fees or annual fees, just a 10% commission on completed reservations.

Support

Use our online help pages to walk you through questions 24/7

Let one of our ResHero Team members help you over the phone

User Friendly

With a few clicks of the mouse, your hotel will accept instant reservations.

Maximum Internet Exposure

With TravelHero's extensive partnership with other travel websites your hotel will have optimum exposure and increased revenue.

Features

Full Control of Rates and Inventory

You have full control over the rates you offer at all times. With an easy to use inventory screen these rates can be changed anytime by you, through the web based interface.

Package Building capabilities

Offer free night packages and apply them to specific room types of your choice.

Ability to set hotel policies

Set maximum child policies, minimum nights stay, currency and pre-book policies.

Manage Multiple Properties on one screen

With just one login, manage multiple properties

Delegate Users

Assign additional users and set their account access to your specifications

Statistical information

Find out how many reservations and total room nights have been booked per month through the TravelHero.com site.

Reporting

Download an arrival report that shows future reservations booked for your property.