Key
Features
- No upfront
fees
- Revenue
share program
- Seamless
private-label interfaces
- Real-time
GDS interface with leading central reservation systems
- Reservations
support for virtually all types of lodging, including
independent properties
- NOT a net
rate or merchant model system
- Properties
only pay a 10% commission for materialized reservations
- Does NOT
require properties to allocate or manage separate inventory
- Existing
lodging database includes detailed property information,
photos and maps
-
Comprehensive online reports available through a
password-protected admin area
- Simple and
quick to implement
Complete Representation
TravelHero's existing database and flexible reservation systems
will allow you to provide complete representation for ALL your
member properties. The only requirements are that properties
agree to accept reservations when space is available and pay a
standard 10% commission for completed reservations.
Whereas most
online reservation systems only support properties that have
automated reservation capabilities, TravelHero
has chosen to adapt to the methods of the lodging industry;
supporting big chains as well as smaller independent properties.
This allows properties to tap into the growing online market
based on the way they normally process reservations.
- Real-time properties (indicated by
green checkmarks in TravelHero's directory) are NOT required
to maintain a separate set of inventory. Those properties
simply continue to report inventory and rates to their central
reservation system as usual. TravelHero then accesses the
inventory, allowing customers to book reservations and receive
instant confirmations.
- All other properties can receive
reservations through a request-based system. When an online
request is received from a customer, a fax is automatically
generated to the property to check availability and book the
reservation. Properties can choose to accept or deny the
reservation, allowing them to maintain complete control of
their inventory at all times.
Customized Private-label Interface
A customized
interface will be developed mirroring your web site's look and
feel. The interface will seamlessly integrate with your web site
throughout the reservation process.
No Cost
There are
absolutely no costs to the affiliate. TravelHero is strictly
productivity-based so a standard 10% commission is only
collected from properties for materialized reservations.
Commission
Collection
TravelHero
will be completely responsible for the collection of commissions
from lodging properties. Commissions for real-time properties
are processed through the automated collection systems.
Commissions from request-based and
ResHero reservations are
collected directly from properties. TravelHero collects a 10%
commission only for completed reservations.
Implementation
Implementation simply involves adding links to your web site. By
including your affiliate ID in the links, all data will appear
with your web site’s look and feel, and referral
traffic/reservations will be tracked. TravelHero will provide
all necessary linking information at the time of implementation.
Linking Options
Several
linking options are available designed specifically to
accommodate the needs of destination marketing organizations:
- Country
link - Displays a list of cities in a country
- State
link - Displays a list of cities in a state
- City link
- Displays a list of member properties in a city
- Property
link - Links to specific property page displaying
information and photos
-
Reservation link - Links directly to the reservation
wizard for specific properties
- Regional
link - Customized display of properties in a region such
as "Airport Area", "Convention Center Area", etc
- Category
link - Customized display of properties for a designated
category such as "Hotels", "Golf Resorts", "Bed & Breakfasts",
etc.
-
Promotions link - Customized display of properties that
participate in a specific promotion
Timeline
The program can
generally be developed and ready to implement within two weeks.
A live demo will be prepared in advance, so you will have the
ability to thoroughly review the system before turning it live.
Customer
Service
TravelHero
will take complete responsibility in contacting customers and
properties for the purpose of fulfilling special requests,
investigating complaints and addressing other lodging
reservation related issues.
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