TravelHeroSolutions offering turnkey reservation solutions, tools and support for destination marketing organizations.

    
           
 

Personalized 800 Number

A personalized service that includes a dedicated inbound 800 number answered by call center agents to book lodging reservations and packages over the phone to customers.

 

 

 
Ideal for:
  • Destinations that are receiving a large influx of phone calls on their own and do not have the time to hire and train employees onsite
  • Destinations that want to offer a personalized 800 number with call center services to their customers
  • Selling special discounted rates and packages loaded into EventHERO

 

Features

  • Unique 1-800 number placed on the affiliates website
  • Customized answering by trained call center agents
  • Call Center agents available 7:30AM-9:00 PM Mountain Time 7 Days a week
  • Each call is timed and tracked
  • Reservations are tagged by the call center agent
  • Lodging can be booked by city, region, category or event
  • Ad source questionnaire can be displayed at the end of the call to track advertising productivity
  • Call reason questionnaire is automatically displayed at end of call to track results of each call

 

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